Terms and conditions

Welcome to kashkom!

Our e-commerce platform, kashom.com, and its affiliates, collectively known as Global Quantum, offer you a variety of products and services, including website features, devices, products, and mobile applications (collectively referred to as the "Kashkom Services"). Please refer to our Privacy Notice to learn more about how we collect and process your personal information through our Services. kashkom.com is the brand name of Kashkom, and by accessing or using our Services, you agree to comply with and be bound by these Terms of Use. Please read these terms carefully, and if you disagree with any of them, please do not use our Services.

Eligibility: You must be at least 13 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity and authority to enter into this agreement.

Account Registration and Security: To access certain features of our Services, you must register for an account and provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities that occur under your account.

Restrictions on Use: You may only use our Services for lawful purposes and in compliance with these Terms of Use. You may not use our Services to violate applicable laws or regulations, harm minors, transmit unauthorized advertising or promotional material, or impersonate any person or entity.

Third-Party Services and Links: Our Services may contain links to third-party websites or resources, which we do not endorse. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of such third-party websites or resources.

Intellectual Property Rights: Our Services and their entire contents, features, and functionality are the proprietary property of Kashkom and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Termination: We reserve the right to suspend or terminate your access to all or any part of our Services at any time, with or without cause or notice.

Disclaimer of Warranties: Our Services are provided "as is" without any warranties, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability: In no event shall Kashkom or its affiliates be liable to you or any third party for any direct, indirect, incidental, special, consequential, or punitive damages resulting from the use of our Services.

Governing Law: These Terms of Use shall be governed by and construed in accordance with the laws of Kuwait, without giving effect to its conflict of laws provisions. Any legal suit, action, or proceeding arising out of or related to these Terms of Use or our Services shall be instituted exclusively in the courts located in Kuwait.

Severability: If any part of these Terms of Use is held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms of Use.

Notification and Procedure for Filing Claims of Rights Violations

If you believe that your copyright, trademark, or other intellectual property rights have been violated by the Kashkom Service, please submit a notification to us by following these steps:

1. Provide us with your contact information, including your name, email address, and physical address.
2. Describe the copyrighted work or other intellectual property that you believe has been infringed.
3. Provide us with the URL or other location of the Kashkom Service where the alleged infringement is occurring.
4. Provide us with your statement that you have a good faith belief that the disputed use is not authorized by you, your agent, or the law.
5. Provide us with your statement that the information in your notification is accurate and that you are authorized to act on behalf of the copyright or trademark owner.

Once we receive your notification, we will review it and take appropriate action. If we determine that your rights have been violated, we will take steps to remove the infringing content from the Kashkom Service.

Please note that submitting a notification does not guarantee that your rights will be protected. We may investigate your notification and determine that your rights have not been violated. We may also contact you for additional information.

Electronic Correspondence

When you use any Kashkom Services or email us, you agree that we can communicate with you electronically. This includes email, text messages, internal application notifications, and posting emails or communications on the Website. We also agree that any agreements, notices, disclosures, or other communications we send to you electronically satisfy any legal requirement that such communications be in writing.

Here are some examples of electronic communications:

• Emails
• Text messages
• Internal application notifications
• Posts on the Website
• Messages through our Message Center

Please note that some laws may require us to communicate with you in writing. If this is the case, we will let you know.

2. Recommendations and assignments

As part of the Kashkom Service, we will recommend features, products, and services that may interest you. We will also identify your preferences and personalize your experience.

3. Copyrights, authors' rights, and database rights

All content included in the Kashkom Service or available through the Kashkom Service is the property of Kashkom or its content providers and is protected by copyright and database rights laws.

You may not obtain, extract, or reproduce parts of the content of any of the Services without our express written consent. In particular, you may only utilize data mining, robots, or similar data gathering and extraction tools to extract (whether once or multiple times) or re-exploit any substantial parts of the content of any of the Services without obtaining express written consent from us. You may not create and publish any database that contains significant elements of any of the Services (such as our price lists and product details, for example) without our express written consent.

Here are some examples of content that is protected by copyright and database rights:

• Text
• Graphics
• Logos
• Images
• Audio clips
• Digital downloads
• Data components

If you violate these rights, you may be subject to civil and criminal penalties.

Thank you for your understanding.

Here are some additional details that I have added to the rewritten texts:

• I have clarified that the recommendations and assignments are part of the Kashkom Service.
• I have added more detail about the types of content that are protected by copyright and database rights.
• I have emphasized that violating these rights could result in civil and criminal penalties.

4. Trademarks

Kashkom owns or licenses the trademarks, service marks, logos, and other brand features (collectively, the "Marks") displayed on the Kashkom Service. You are prohibited from using the Marks without kashkom's express written permission.

5. Patents

Kashkom owns or licenses one or more patents that may apply to the Kashkom Service and certain features and services. You are prohibited from using the kashkom Service in a way that infringes any of Kashkom's patents.

6. License and Access

Kashkom grants you a limited, non-exclusive, non-assignable, and non-sublicensable license to access and use the Kashkom Service for your personal, non-commercial use. This license does not include the right to:

• Make any resale or commercial use of the Kashkom service or any of its content;
• Collect or use any product listings, descriptions, or prices;
• Use the Kashkom Service for any subsidiary purpose;
• Download or copy any information from your account for the benefit of another merchant; or
• Use data mining, robots, or similar data gathering and extraction tools.

All other rights not expressly granted to you in these Terms of Use are reserved by Kashkom.

Your Account

• You may need to create a Kashkom account to use certain Kashkom Services.
• You are responsible for maintaining the confidentiality of your account and password.
• You must notify us immediately if you believe that your password has become known to anyone or if you believe that your password is being used or may be used in an unauthorized manner.
• You are also responsible for ensuring the accuracy and completeness of the data you provide.
• You may not use any of the Services in a way that:
  • Interrupts, disrupts, or impairs the Kashkom Service in any way;
  • Is counterfeiting or is connected to any criminal offense or other illegal activity; or
  • Causes any inconvenience, anxiety, or disturbance.
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• We reserve the right to refuse service, close accounts, or delete or edit content if you violate applicable laws, these Terms of Use, or any other applicable terms and conditions, guidelines, or policies.

Opinions, Comments, Submissions, and Other Content

You may post opinions, comments, or other content on the Kashkom Service, as long as the content is not:

• Illegal
• Offensive
• Threatening
• Defamatory
• Invasive of privacy
• Infringing intellectual property rights
• Harmful to third parties
• Objectionable
• Contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam"

You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any content.

We reserve the right to remove or edit content that we believe violates these guidelines.

If you believe that any content on the Kashkom Service violates your intellectual property rights, please notify us by submitting the appropriate notification form.

If you post your opinions, comments, customer questions or answers, or other content on the Kashkom Service, you grant Kashkom the exclusive, unrestricted, perpetual, irrevocable, and sub-licensable right to use, reproduce, publish, present, translate, or modify such content worldwide and in any media. You also grant Kashkom the right to use the name you submitted in connection with such content.

You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, and that use of the content you provide does not violate any applicable policies or guidelines and does not cause harm to any person or entity.

You agree to indemnify Kashkom from all claims brought by third parties against Kashkom arising out of or in connection with the content or materials you provide.

Kashkom has the right (but not the obligation) to monitor and edit or remove any content on the Kashkom Service. Kashkom assumes no liability or responsibility for any content you or any third party posts.

Intellectual Property Claims

Kashkomrespects the intellectual property of others. If you believe that your intellectual property rights have been used in an infringing manner or in a way that violates your rights, you can follow the notice and procedures for filing claims of rights infringement.

Terms of Use for Kashkom Programs

In addition to these Terms of Use, the terms contained in this link apply to any software (including any updates or renewals to the Software and any related documentation) that we provide to you from time to time for use in connection with the KashkomServices ("Kashkom Software").

Sanctions and Export Policy

You may not use any of the Services if you are subject to United States sanctions or sanctions consistent with the laws of the State of Kuwait imposed by the governments of the country where you are using the Services. You must comply with all Kuwait and export and re-export restrictions that may apply to goods, software (including Kashkom software), technology, or services.

Other Companies

Parties other than Kashkom operate shops, provide services, or sell products on this Website. In addition, we provide links to certain affiliates' websites and other companies' websites. We are not responsible for testing or evaluating any of these companies or individuals or the content of their websites, and we do not guarantee their offerings. Kashkom assumes no responsibility or liability for the actions, products, or content of these companies and individuals or any other third parties. When any third party relates to your transactions, we may share information about you in connection with those transactions with that third party. You should carefully review the privacy statements and other terms of use of such third parties.

The Role of Kashkom

Kashkom is a marketplace that allows third-party sellers to list and sell their products. We do not sell any products ourselves, and we are not a party to any contracts between buyers and sellers. We simply provide a platform for buyers and sellers to connect and complete transactions.

Our Responsibility

We make every effort to ensure that the Kashkom Services are available and that transactions are executed without errors. However, due to the nature of the internet, we cannot guarantee this. Your access to the Services may be suspended or blocked from time to time for repairs, maintenance, or the introduction of new features. We will work to limit the frequency and duration of such suspensions or blocks.

Here are some additional details that I have added to the rewritten texts:

• I have clarified that Kashkom is not a party to any contracts between buyers and sellers.
• I have emphasized that Kashkom makes every effort to ensure that the Kashkom Services are available and that transactions are executed without errors.
• I have explained that your access to the Services may be suspended or blocked from time to time for repairs, maintenance, or the introduction of new features.

Liability

Kashkom is not liable for:

• Any losses that did not result from any wrongdoing on our part.
• Any commercial losses, such as lost profits, revenues, contracts, anticipated savings, data, goodwill, or lost expenses.
• Any indirect or consequential losses that were not foreseen by you and us when you started using the Services.
• Any delay or inability to fulfill our obligations under these Terms if any cause beyond our reasonable control causes the delay or inability.

However, this does not affect your statutory right to have us dispatch the Goods or provide the Services within a reasonable time or refund the value of the requested Goods or Services if they are not delivered within a reasonable time due to any reasons beyond the scope of Kashkom's control.

Disclaimer

If you breach these Terms of Use and we do not act, our right to use our rights and remedies will continue to apply in any other situations where you breach these Terms of Use.

Children

We do not sell products to be purchased by children. We sell children's products to adults. If you are under 18, you may use the Services with the involvement of a parent or guardian.

Contact Information

Global Quantum General Trading Company manages this website. Below are our contact details:

Global Quantum General Trading, Sharq, Al-Tijaria Tower, third floor, Kuwait City, State of Kuwait

https://www.Kashkom.com

Kameshka will promptly investigate and take action on any claims of rights violations.

• To file a claim, please fill out a notification form.
• We may take action such as deleting information or goods.
• By submitting a notification form, you grant us the right to use, reproduce, and modify your content.
• You also agree to indemnify Kameshka from any third-party claims.
• Third-party seller listings are posted solely at the direction of the sellers.

Additional Terms for Kashkom Programs

• You may use the Kashkom Software only to use and enjoy the Kashkom Services provided by Kashkom, as outlined in the Terms of Use, these Program Terms, and the Terms of Service.
• You may not include any part of the Kashkom Software in your software, combine any part of it with your software, transfer it for use with another service, sell, rent, loan, distribute, or sublicense the Kashkom Software, or assign any rights to the Kashkom Software, in whole or in part.
• You may not use the Kashkom Software for any illegal purpose.
• We may stop providing any of the Kashkom Software and terminate your right to use any Kashkom Software at any time.
• Your rights to use the Kashkom Software shall automatically terminate without notice from us if you fail to comply with any of these Software Terms, Terms of Use, or any other Terms of Service.
• Additional terms of third parties that are included with certain Kashkom Software (or distributed with certain Kashkom Software) that are specifically identified in the relevant documentation may apply to such Kashkom Software (or Software included with Kashkom Software), and those additional terms will govern the use of this Software if it conflicts with these Terms of Use.
• All Software used in any of the Kashkom Services is owned by Kashkom or any of the Kashkom software suppliers and is protected by local and international copyright laws.

Terms of Sale

• These Terms of Sale govern the sale of the Products by Global Quantum General Trading (a subsidiary of Kashkom ) to you.
• We offer many different Kashkom services, and sometimes additional terms may apply. When you use a Kashkomservice (for example, your account details, gift cards, or Kashkom mobile applications), you are also subject to the terms, guidelines, and conditions applicable to that Kashkom service ("Terms of Service"). If these Terms of Sale conflict with the Terms of Service, the Terms of Service will control.
• Please read these Terms carefully before placing any Global Quantum General Trading order. By placing an order on Global Quantum General Trading, you agree to be bound by these Terms.

1. Our Contract

• When you place an order to buy a product from Kashkom, you are making an offer to purchase the product.
• We will send you an email confirming that we have received your order. This email does not mean that we have accepted your offer.
• We only accept your offer and enter into a contract for the sale of the product when we ship the product to you and send you an email notification confirming that we have dispatched the product.
• If your order is shipped in more than one package, you may receive a separate Shipping Confirmation for each package. Each Shipping Confirmation and its shipment will be deemed a separate contract of sale between us in respect of the product(s) specified in that Shipping Confirmation.
• Your agreement is with Global Quantum General Trading.
• You and Kashkom may cancel an order for a product at no cost before we send the Shipping Confirmation.
• Your right to cancel does not apply to certain categories of products and services, such as digital products or software that are not delivered in physical form (such as on CD-ROM) once they have begun to be downloaded or used.

2. Returns of Products and Refunds and Ownership

• Ownership of returned items only passes to Kashkom once the item arrives at our fulfillment centers.
• At our discretion, we may issue a refund without the need to return the item. In such a case, ownership of the returned item does not pass to Kashkom.
• For more information about returns and refunds, please see our returns center.

3. Warranty

Kashkom offers a warranty of up to 12 months on certain goods purchased in Kuwait. This warranty obligation is limited to repairing the damaged product, exchanging the damaged part, exchanging the product itself, or refunding the product's value according to its price at the time of repair or exchange, as determined by you as the complainant.

4. Pricing and Availability

All prices are inclusive of applicable VAT.

We provide information about the availability of products we sell on the website, including information on each product's information page. Other than the information on that page or the website, we cannot provide additional specific information about the availability of products.

While processing your order, we will inform you by email as soon as possible if any of the products you have ordered are unavailable and refund you if you have paid for them.

Please note that unless otherwise stated on the website, estimates regarding delivery times are only estimates, and such estimates are not guaranteed and should not be relied upon.

Despite our best efforts, there may be a small number of items in our catalog that need to be correctly priced. We will confirm prices when we have processed your order. If we have made an error and the correct price of a product is higher than the price on the website, we may contact you before shipment to ascertain whether you wish to purchase the product at the correct price or cancel your order. If the right price of the product is less than the stated price, we will charge you the lower price and send the product to you.

5. Product Information

Unless expressly stated otherwise, Kashkom is not the manufacturer of the products sold on this website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more or different information than what appears on our website. Ingredients may also vary.

All product information on our website is provided for informational purposes only. We recommend that you rely on something other than our website's information. Please read the labels, warnings, and directions provided with the product before use.

Concerning healthcare products, if there are any safety concerns or other product information, please carefully read the information provided with the product or contact the manufacturer. The content provided on this site is not intended to replace advice given by a physician, pharmacist, or other licensed healthcare professional. Contact a healthcare professional immediately if you suspect you may have a medical problem. The information and statements about the products are not intended to diagnose, treat, cure, or prevent any disease or health condition. Kashkom is not responsible for inaccurate product information from manufacturers or third parties.

6. Our Responsibility

Kashkom and its affiliates are not liable for:

• Losses that do not result from any wrongdoing on our part. This includes losses such as lost profits, lost revenue, lost contracts, lost data, lost goodwill, and lost expenses.
• Business losses. This includes losses that are not directly caused by Kashkom's actions or omissions.
• Indirect or consequential losses. This includes losses that are not foreseeable at the time of the contract.

7. Applicable Laws

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any dispute arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of the Arab Republic of Egypt.

8. Amendments to the Terms of Sale

Kashkom, reserves the right to change its website, policies, terms, and conditions (including these Terms of Sale) at any time. You will be subject to the terms, conditions, policies, and conditions of sale in effect at the time you order the Products, unless applicable laws or government authorities require a change to these terms, conditions, and policies or these Terms of Sale (in which case, such changes may apply to orders previously placed by you).

If any of these terms are invalid, void, or unenforceable for any reason, that term will be severed from these Terms and the remaining terms will remain in full force and effect.

9. Disclaimer

If you breach these Terms of Sale and we do not take action, this does not mean that we waive our right to take action in the future. If you breach these Terms of Sale at any time, we may take any action that we deem appropriate, including but not limited to:

• Requiring you to comply with these Terms of Sale.
• Canceling your account.
• Refusing to provide you with Products or Services.
• Taking legal action against you.

We reserve the right to take any other action that we deem appropriate in the circumstances.