Privacy policy
What personal information does Kashkom collect about customers?
We collect your personal information to provide and continually improve our products and services.
The following are the types of personal information we collect:
Information you provide :
We receive and store any information you provide.
This includes your name, email address, mailing address, phone number, credit card number, bank account information, etc.
You can limit the information you provide, but you may not be able to utilize many of the kashkom services.
Automatic Information :
We automatically collect and store certain types of information about your use of the Services, including information about your interaction with content and services available through the Services.
Like many websites, we use "cookies" and other unique identifiers and obtain certain information when your web browser or device accesses the Services and other content provided by or on behalf of the Services on other websites.
This includes your IP address, browser type, operating system, information about your use of the Services, etc.
Information from Other Sources :
We may receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and more efficiently deliver your next purchase.
This includes fraud detection information, updated contact information, etc.
For what purposes do you use your personal information?
We use your personal information to operate, provide, develop, and improve our products and services for customers. These purposes include :
Purchase and delivery :
We use your personal information to receive and process orders, deliver products and services, process payments, and communicate with you about orders, products, services, and promotions.
Improving services :
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Services.
Recommendations: We use your personal information to recommend features, products, and services that interest you, determine your preferences, and personalize your experience using the Services.
Legal compliance :
We collect and use your personal information to comply with laws.
For example, we collect information from sellers for identity verification and other purposes.
Communication :
We use your personal information to communicate with you regarding the Services via various channels (email, phone, chat, etc.).
Advertising :
We use your personal information to display targeted ads based on your interests.
We do not use information that personally identifies you for interest-based advertising.
Fraud prevention :
We use personal information to prevent and detect fraud and abuse to protect customers, kashkom, and others.
We may use scoring methods to assess and manage credit risk.
What about cookies and other identifiers?
We use cookies and other identifiers to enable our systems to recognize your browser or device and provide and improve the Services.
Cookies are small data files stored on your device.
We use cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website, and gather demographic information about our user base.
You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
Does Kashkom share your personal information?
Information about our customers is an essential part of our business, and we are not in the business of selling personal information.
Kashkom shares customers' personal information only as described below :
Transactions with third parties :
We provide services and products from third parties for use on or through the Services.
We share customers' personal information related to those transactions with that third party.
Service providers :
We employ third-party companies and individuals to provide services on our behalf.
These providers access personal information necessary to perform their functions but may not use it for other purposes.
Business transfers :
If we sell or buy other companies or services, customer information is typically transferred.
In an acquisition, customer information would be transferred to the acquiring company.
Legal purposes :
We release Account Information and other personal information when we believe disclosure is necessary to comply with the law or to protect Kashkom, the website, its customers, or others.
Deactivation vs. Deletion:
Deactivation allows users to reactivate their accounts at a later time, offering the option to regain access to their profile and data.
Deletion, on the other hand, results in a permanent removal of the user's account and all associated data, with no possibility of recovery.
Data Deletion Process:
We are committed to ensuring the privacy and security of your personal data. To help you manage your data, we provide an easy and clear method for requesting the deletion of your personal information.
When a user decides to delete their account, all associated data, including personally identifiable information such as phone number and email address, will be permanently and irrevocably removed from our system.
- Steps to Delete Your Data
- Access your account profile.
- Scroll to the bottom of the page and find the "Delete My Account" option.
- Click on “Delete My Account.”
- Confirm your decision to delete the account.
- Choose the reason for deletion.
- Upon completing these steps, your data will be entirely and irrevocably eliminated from our system.
If you have any questions or need assistance with the deletion process, please contact us at "+96569911215"
Your privacy is our priority, and we are dedicated to complying with all applicable privacy standards to protect your personal information.
